A Case Study on Managing a Remote Mine Site, the Yukon

Foreseen & Unforeseen Challenges in Remote Mine Water Operations

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Project Overview

Location: The Yukon, Canada
Challenge: Managing a remote mine site poses several considerations when assembling an operations team. It demands a flexible, dynamic team to provide organization, commitment, and expertise to properly commission and operate a mine water treatment system.


Ensuring the safety of the community and staff was top of our priority list. Arranging travel and accommodations at the remote site was new territory for Clearford, but the complexity doubled when factoring in adherence to fluctuating COVID-19 measures.

Bottom Line

Learning about the Yukon and its 43,000 population was a critical component in Clearford’s strategy to staff the mine site with a combination of local and remote operators. Twenty-five percent of this tight-knit community is made up of First Nations, which became an initial component in Clearford’s operating plan at this site. Harmonizing existing Clearford staff with remote mine operators and local First Nations operators, made for a suitable operations team, one that helped us overcome all challenges.


In this case study, we encountered foreseen and unforeseen challenges in water operations at a remote mine site. Ranging from unique situations derived from an isolated location to ongoing changes to COVID-19 public health measures, our team remained hands-on and adaptable throughout the full operations cycle.

Foreseen Challenges

Lack of cellular reception

As one would imagine, the phone reception at a remote site is nonexistent due to a lack of cell towers. To ensure the operations team had a reliable form of communication, our team set up a satellite phone to alleviate site issues and safety concerns.

Rugged rentals

The road to the mine site is one less travelled, making for a rough, potholed ride on the dirt roads. Not only does it take a durable truck to endure the windy 9-hour drive from Whitehorse to the mountainous mine site, but it requires a diesel truck, the only gas offered at this remote location.

Curious wildlife

Curious bears, moose, foxes, and other wildlife were frequent roamers near the mine site. Although only a 3 km distance between the water treatment facility and the camp where the operations team resided, it was deemed unsafe to walk the 3 km route. It was advised that our team drive their durable trucks to and from the camp and it was not uncommon to be greeted by a wandering fox when arriving to the site.

Limited travel options

The severely limited travel options to a remote location and significant COVID‑19 public health measures created a real logistical challenge. Travelling from our home base, Ontario, to the Yukon, is not a common trip and takes approximately two days. When mapped out, you are looking at three flights and over 10 hours of driving, not including the layover hours spent in between.

It takes a committed team to travel nearly 6,000 kilometers to provide water management services, and Clearford was determined to get the job done.

Unforeseen Challenges

Working alone

Releasing a Working Alone Policy is a top priority for operating at the mining site. However, gauging the level of check-in frequency was determined upon start-up of the treatment facility. When drafting the site‑specific Working Alone Policy, Clearford implemented the requirement for operators to check-in every 3 hours when alone on site. A preventative measure like this aids in minimizing or eliminating identified risks through an effective means of communication.

Scheduled holidays

Unlike the majority of Clearford’s site locations, spending your time off within the site location was not optimal. Although the Yukon site scenery is unmatched, the location is intended for operations and our team quickly learned there is not much social entertainment on or near the mountain. Preparing a structured schedule allotting for time off spent in Ontario was essential for personal and professional care of our operations team.

There is beauty at a remote site that you don’t often come by elsewhere. Between the sunsets and wildlife, the Yukon site became one of our more scenic places to operate.”

– William Wheeler
Hub Supervisor, Ottawa


Internet access

Though spanning approximately 120,000 square kilometres across Ontario, Clearford’s model of dispersed service hubs do not often face the challenge of limited internet access. Whether you are on the road, at a site, or in the office, it is easy to become dependent on internet access.

Achieving reliable internet access to share information and effectively communicate in a remote location was a challenge. Working towards an objective of sharing the same documents, with the same quality, and in the same timeframe as our other sites, was a key success factor on the Yukon site.

Working alongside a local technology company specializing in supply and support of communications systems in western and northern Canada, we were successful in obtaining reliable internet to digitally submit daily water reports. These reports are key in achieving safety and long-term operations.


Operating in the Yukon presented new experiences for Clearford’s operations, compliance, and management. Between expected challenges and first-hand adaptations, Clearford remained committed to meeting compliant effluent requirements while ensuring staff were safe and energized throughout the operating season.

For a company whose services work towards environmental stewardship and safety of public health, Clearford was receptive in supporting the mining market, one that can be tough on the environment.


Andrew Vitaterna
V.P., Business Development
Clearford Water Systems Inc.
Phone: 905 650 6547

About Clearford Water Systems Inc.
Clearford Water Systems Inc. is a provider of unified water management solutions for the design, build, finance, operation and maintenance of water and wastewater infrastructure systems. The Company’s technology-based water solutions include Clearford One® wastewater infrastructure systems, Clearford M-brane™ packaged treatment solutions, and a full range of UV Pure® water disinfection products. Clearford is the winner of the Frost & Sullivan 2017 Enabling Technology Leadership Award for Global Decentralized Water & Wastewater Treatment. For more information on Clearford Water Systems, please visit

Forward Looking Statements
This news release contains certain statements that constitute forward-looking statements as they relate to the Company and its management. Forward-looking statements are not historical facts but represent management’s current expectation of future events, and can be identified by words such as “believe”, “expects”, “will”, “intends”, “plans”, “projects”, “anticipates”, “estimates”, “continues” and similar expressions. Although management believes that the expectations represented in such forward-looking statements are reasonable, there can be no assurance that they will prove to be correct.

By their nature, forward-looking statements include assumptions and are subject to inherent risks and uncertainties that could cause actual future results, conditions, actions or events to differ materially from those in the forward-looking statements. If and when forward-looking statements are set out in this news release, Clearford will also set out the material risk factors or assumptions used to develop the forward-looking statements. Except as expressly required by applicable securities law, the Company assumes no obligation to update or revise any forward looking statements. The future outcomes that relate to forward-looking statements may be influenced by many factors, including, but not limited to: industry cyclicality; the ability to secure third party agreements; successful integration of Clearford’s system with third party technology; competition; reduction in demand for products; collection from customers; relationships with suppliers; product liability; intellectual property; reliance on key personnel; environmental; interest rates; uninsured and underinsured losses; operating hazards; risks of future legal proceedings; income tax matters; credit facilities; availability and terms of financing; distribution of securities; restrictions on potential growth; effect of market interest rates on price of securities; and potential dilution.

For more information contact:
Kevin Loiselle, President & CEO
Clearford Water Systems Inc.
Phone: 613 599 6474 ext. 303

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