Clearford Expands Service Offering into Remote Operations

Clearford continues to leverage operations skills by expanding into remote operations of Mining, and Oil and Gas facilities.

Clearford started as a small company offering a wastewater collection system based on the effluent sewer. with less than 10 employees and a service area comprising a few installed sites, Clearford operated in a narrow wastewater treatment niche: Design-Build of decentralized wastewater collection systems.

Repositioning the company into Ontario’s largest operator of private water and wastewater systems required a series of acquisitions and the consolidation of several smaller operating companies.

Today, with over 100 employees and an operations territory that spans 140,000 square kilometres, Clearford is now in position to service Canadian communities beyond Ontario.

Remote water and wastewater operations—the newest addition to Clearford’s Operations Group, providing water and wastewater treatment services to remote locations for Mining and Oil and Gas companies. When expanding services, it is important to communicate the new service. In this article, you will discover what defines remote operations and the five strategies Clearford is utilizing to expand into this service area.

1.    Defining Remote Operations

What does remote operation mean to Clearford? Remote operations refers to operating a water and/or wastewater treatment system at a remote location, sometimes accessible only by small aircraft. While specific operators are recruited for these positions, qualified staff within Clearford’s operations group are given the opportunity to work on these interesting and challenging assignments.

2.    Strategy

In a recent blog post, Clearford Opens Tenth Operations Hub, Clearford describes the considerations and challenges of opening a new service hub in Thunder Bay, which is the first hub that does not share direct geographic boundaries with the other nine hubs.

The target market for the new Remote Operations Group are Mining, Oil and Gas, and First Nations.

To successfully move into these new markets, it is important to fully understand client expectations. Preparing for the foreseen and unforeseen circumstances, site-specific problem‑solving capabilities, and capacity to meet demands are key success factors.

3.    Staffing

Staffing a remote operations group begins with evaluating internal expertise. Providing a new opportunity to existing staff can present a unique career development path and allow for leveraging of existing talent within the company.

The remaining positions are filled with remote operations specialists, often with  mining industry experience, resulting in a strong multidisciplinary team to operate a water and wastewater systems.

4.    Identify Service Area Challenges

Expanding into a new service offering, in a new geographic area, presents several considerations. In addition to the mentioned staffing strategies, project management and Health and Safety protocols were intensified to ensure the remote and local staff were safe in the new work environment.

A staggered schedule optimized operations efficiencies for Ontario operators when temporarily relocating for the project-based assignment.

5.    Corporate Image

A company’s image goes beyond equipping operations staff with branded gear and supplies. Developing key messaging helps illustrate Clearford’s corporate culture and the value Clearford’s services bring to our clients and their projects. Consistent communication across company channels, including website, newsletters, and social media, promotes company image and brand. Delivery of smart safe water and wastewater services deliver tangible benefits of cost-effective, eco-friendly, and scalable solutions in remote operations.

If you found interest in this article and would like to join the Remote Operations Group, please contact Clearford Human Resources via email or visit our Careers webpage.

About Clearford Water Systems Inc.
Clearford Water Systems Inc. is a provider of unified water management solutions for the design, build, finance, operation and maintenance of water and wastewater infrastructure systems. The Company’s technology-based water solutions include Clearford One® wastewater infrastructure systems, Clearford M-brane™ packaged treatment solutions, and a full range of UV Pure® water disinfection products. Clearford is the winner of the Frost & Sullivan 2017 Enabling Technology Leadership Award for Global Decentralized Water & Wastewater Treatment. For more information on Clearford Water Systems, please visit

Forward Looking Statements
This news release contains certain statements that constitute forward-looking statements as they relate to the Company and its management. Forward-looking statements are not historical facts but represent management’s current expectation of future events, and can be identified by words such as “believe”, “expects”, “will”, “intends”, “plans”, “projects”, “anticipates”, “estimates”, “continues” and similar expressions. Although management believes that the expectations represented in such forward-looking statements are reasonable, there can be no assurance that they will prove to be correct.

By their nature, forward-looking statements include assumptions and are subject to inherent risks and uncertainties that could cause actual future results, conditions, actions or events to differ materially from those in the forward-looking statements. If and when forward-looking statements are set out in this news release, Clearford will also set out the material risk factors or assumptions used to develop the forward-looking statements. Except as expressly required by applicable securities law, the Company assumes no obligation to update or revise any forward looking statements. The future outcomes that relate to forward-looking statements may be influenced by many factors, including, but not limited to: industry cyclicality; the ability to secure third party agreements; successful integration of Clearford’s system with third party technology; competition; reduction in demand for products; collection from customers; relationships with suppliers; product liability; intellectual property; reliance on key personnel; environmental; interest rates; uninsured and underinsured losses; operating hazards; risks of future legal proceedings; income tax matters; credit facilities; availability and terms of financing; distribution of securities; restrictions on potential growth; effect of market interest rates on price of securities; and potential dilution.

For more information contact:
Kevin Loiselle, President & CEO
Clearford Water Systems Inc.
Phone: 613 599 6474 ext. 303

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