For water and wastewater management firms providing services to sites spanning a large geographic area, implementing a model of dispersed service hubs ensures operators can rapidly attend to sites upon emergencies. By implementing this organizational structure best practice, we offer our clients a cost-effective and improved response time to mitigate the risk of spills or non-compliances.
With a priority customer service objective of providing the quickest response time possible to all sites across a service area over 120,000 square kilometres, taking into consideration everything from staff workload and travel times to opportunities for integrating remote-control technologies, we have reduced the need for staff to make unscheduled site visits.
Around the Clock Support
You can rely on our team for full operations and maintenance, 24/7 emergency response, environmental and regulatory compliance, engineering support, and asset management services.
Clearford’s client satisfaction and business model focus on experience in meeting strict effluent criteria and providing safe drinking water. In the markets we service, Clearford’s presence on the ground remains an important factor in ensuring that our clients are provided with consistent and long-term local and regional expertise. Our technical and support staff are centred in offices in Point Edward (Sarnia), Stoney Creek (Hamilton), and Ottawa, while our operations team is distributed in nine regional hubs across the province of Ontario.
As a full-service provider, Clearford delivers 24/7 water and wastewater services to municipalities and decentralized systems in accordance with Provincial and Federal regulations and applicable Environmental Compliance Approvals.
CONTACT CLEARFORD CANADA
Andrew Vitaterna, VP of Business Development